bd98b Privacy Policy
Your personal information is completely safe with us. Learn in detail here how bd98b collects, uses, and protects your data.
bd98b ("we", "our", "platform") is a trusted online betting and casino service provider in Bangladesh. We take the privacy of our users' personal information very seriously. This Privacy Policy ("Policy") applies to the use of bd98b's website and services, and it explains what types of information we collect, why we collect it, and how we manage it.
By using bd98b's services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our services. For any questions, please contact our support team.
Information We Collect
bd98b collects certain personal information to operate its services smoothly and to provide users with the best experience. The various categories of information are described below:
1.1 Account Registration Information
- Full name (matching the national identity card)
- Valid email address
- Mobile number (linked to bKash / Nagad / Rocket)
- Date of birth (for age verification — 21+ confirmation)
- Password (stored in encrypted form)
1.2 Identity Verification (KYC) Information
- Copy of National ID (NID) or passport
- Bank account or Mobile Financial Service (MFS) details
- Selfie or photo verification (where applicable)
1.3 Financial Transaction Information
- Deposit and withdrawal amounts and methods (bKash, Nagad, Rocket, Upay, bank transfer)
- Transaction time and reference number
- Betting history and bonus usage records
1.4 Technical Information
- IP address and device type
- Browser type and operating system information
- Site visit times, page view history, and click patterns
- Data collected through cookies and similar tracking technologies
Purpose of Data Use
bd98b uses your information only for legitimate and necessary purposes. We never sell your information or share it with third parties without authorization. The main reasons we use your information are listed below:
Service Operation and Improvement
We use your information to create your account, process transactions, provide bonuses, and improve your gaming experience. This information also plays a helpful role in resolving technical issues on our platform and developing new features.
Identity Verification and Security
We carry out the KYC process to verify users' age and identity, ensure account security, and prevent improper activities such as fraud or money laundering. This is essential for the protection of your account and funds.
Customer Service and Communication
Your email and mobile number are used to send important notifications about your account, transaction confirmations, promotional offers, and support-related communications. You can opt out of promotional messages at any time.
Responsible Gaming Management
By monitoring your gaming patterns, we can identify signs of problematic gambling and provide assistance when needed. Ensuring responsible gaming is one of our core principles.
Cookies and Tracking Technologies
The bd98b website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences and login information.
- Essential Cookies: Required for the site's core functionality — login sessions, security tokens
- Functional Cookies: Used to remember your language and display preferences
- Analytical Cookies: Help improve the experience by analyzing site usage patterns
- Marketing Cookies: Used to show relevant offers based on your preferences
You can control or disable cookies through your browser settings. However, disabling certain essential cookies may cause some site features to not work properly.
Data Sharing and Disclosure
bd98b never sells your personal information to any third party. However, in certain specific situations, information may be shared on a limited basis:
4.1 Service Partners
Only the information needed to complete their specific tasks is shared with payment processors (bKash, Nagad, Rocket, Upay, bank), technology service providers, and game software suppliers. All such partners are bound by strict confidentiality agreements.
4.2 Legal Obligations
Necessary information may be disclosed on the basis of applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities. In such cases, we always provide only the minimum required information.
4.3 Fraud and Abuse Prevention
bd98b reserves the right to share relevant information with appropriate authorities if fraud, money laundering, or other illegal activities are suspected.
Data Security Measures
bd98b follows industry-standard technical and organizational security measures to keep your personal information secure:
- All data transmissions are protected through SSL/TLS encryption
- Passwords and sensitive data are stored using strong hashing algorithms
- Firewalls and intrusion detection systems are active at the server level
- Two-factor authentication (2FA) is available for account access
- Strict data access control policies apply to staff
- Regular security audits and vulnerability assessments are conducted
However, no method of transmitting information over the internet or electronic storage system is one hundred percent secure. Therefore, while we strive for the highest level of protection, we cannot guarantee absolute security. If you notice any suspicious activity, please notify our support team immediately.
Data Retention Period
bd98b retains your personal information only for as long as is necessary to fulfill the original purpose of collection or as required by legal obligations.
- Active account information: For as long as the account remains open and for the legally applicable period thereafter
- Financial transaction records: A minimum of 5 years (in accordance with financial regulations)
- KYC documents: For the legally specified period even after account closure
- Technical log data: Generally 90 days to 1 year
- Support communication records: Up to 2 years after resolution
After the legal retention period ends, your information is securely deleted or safely anonymized.
Your Rights
As a user of bd98b, you have the following rights over your own information. To exercise these rights, please contact our support team:
Right to Access
You may request to know what types of information we are storing about you.
Right to Correction
You may request our support to correct any inaccurate or incomplete information.
Right to Deletion
In certain circumstances, you may request deletion of your information (subject to legal obligations).
Right to Restrict Processing
You may request to limit or stop the use of your information for specific purposes.
After receiving a request, we generally aim to respond within 30 business days. In some cases, complete deletion of information may not be possible due to legal obligations.
Protection of Minors
bd98b is an online gaming and betting platform for those aged 21 and above only. We do not intentionally collect any personal information from minors.
We follow an age verification process at the time of registration. If for any reason information belonging to a minor enters our system, the account will be closed immediately upon becoming aware of it and the information will be deleted. If guardians have any concerns, please contact our support directly.
Policy Changes and Updates
bd98b periodically reviews this Privacy Policy and revises it as needed. If any significant changes are made, we will try to notify you in the following ways:
- Displaying a notice in a prominent place on the website
- Sending a notification to your registered email
- Updating the "Last Updated" date at the top of the page
Continuing to use the platform after an update will be considered as acceptance of the revised policy. It is therefore recommended that you visit this page regularly.
Privacy Contact
If you have any questions, concerns, or requests about this Privacy Policy, please contact the bd98b support team. Our team is ready to provide assistance in Bengali around the clock:
Join our live chat at any time for immediate assistance
[email protected]
When submitting a privacy-related request, please include your registered email address and account details. This will help us verify and process your request quickly.
Your information at bd98b is always protected
Enjoy gaming on bd98b with peace of mind, backed by secure SSL encryption and a strict privacy policy.